• When to Use: Use ice after a medical surgery procedure or acute injury for the first three days. If you have a chronic condition and are prone to inflammation, use ice after activity.
• How to Use: Place the gel pack on the injured area for 15-20 minutes at a time.
• Treatment Duration: Apply for no longer than 20 minutes at a time.Repeat three to four times a day, as necessary.
• When Not to Use: Never apply ice to a chronic injury before activity. If the gel pack feels too cold, place a cloth or towel underneath before use.

When frozen, our cold gel packs will stay cool from 25 minutes up to 2 hours.

For Reconstructive treatments, gel packs can either be stored in the freezer or in a cold temperature of 38 degrees Fahrenheit. It is recommended NOT to freeze the gel packs applied specifically in the ‘Forehead’ as it will be extremely too cold against the skin.

To safely ice an injury:

• Never ice an injury for greater than 15 to 20 minutes. Icing an injury several times a day is preferable to all at once.
• If you experience prickly pain or if the skin appears bright pink or red, remove the pack.
• If you have a heart condition, do not use an ice pack on the left shoulder.

• When to Use: To loosen muscles and joints and relax injured tissue, use heat before activities.  Following an injury, wait at least 48 hours at the minimum prior to using heat. This will give the swelling time to go down.
• How to Use: Apply directly to the injured joint or muscle, not overheating the skin.
• Treatment Duration: Try to limit use to 20 minutes at a time. Never apply heat while sleeping.
• When Not to Use: Never use heat on an acute or severe injury, swollen area, damaged skin. If the gel pack feels too warm, place a cloth or towel underneath before use. Use moderate heat as the heat should not cause sweating or discomfort. Do not use heat treatments immediately after physical activity.
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Heating in microwave or hot water:

Place gel pack in the microwave on high power and depending on the size for approximately 10 seconds (if at room temp) or 30 seconds (if frozen). Check the gel pack has reached a comfortable, warm temperature.  If not, microwave in 10 seconds burst until the design temperature is reached. Times are based on a 600W microwave; adjust heating times accordingly to suit the power of your microwave.

Bring water to a boil, remove from heat, and immerse the gel pack for approximately 4-10 minutes. After 4 minutes, check every minute to see if the correct temperature has been reached.